Useful information

For help with your hearing aids

Shropshire NHS Audiology Services (Adults): for all enquiries regarding hearing aid appointments, repairs, batteries, domes and tubes.

Local organisations

  • Community resource (formerly known as Shropshire RCC): support
  • Enable: employment service providing support and advice for people with disabilities and to employers looking to recruit people with disabilities
  • In The Loop: lipreading and deaf awareness by Sally Joyner
  • Shropshire Council Adult Services: advice on a wide variety of health and social care support. The team is able to signpost and support residents to access services from the local authority, NHS partners and voluntary and community groups
  • Visual Language Interpreting Services (VISS): VISS is the only sign language interpreting service based in Shropshire, and provides communication services to deaf, deaf-blind and hard-of-hearing people within Shropshire, Telford & Wrekin and surrounding counties

National organisations

  • Access to Work: support in work if you have a disability
  • Age UK: provides services and vital support to people in later life, delivering a range of services across the UK, including: money and legal, health and wellbeing, care and support, work and learning, travel and hobbies
  • C2 hear online: useful interactive multimedia videos on how to service hearing aids and troubleshoot problems, and how to hear well
  • Deafblind UK: providing vital support to people who have sight and hearing loss
  • Hearing Dogs for Deaf People: a national charity that trains hearing dogs to help transform deaf people’s lives
  • Hearing Link: helps people with hearing loss, their families and friends
  • Louder than Words: advice for organisations to make the workplace more accessible
  • Ménière’s Society: the national charity for people affected by dizziness and imbalance
  • RNID: independent information and support for deaf people and those living with tinnitus. Helping you to stay independent, making the best out of new and existing technologies, advice on alerting devices, communication and entertainment
  • Take on Tinnitus: helping to better understand tinnitus and offering practical ways to help relive tinnitus
  • Tinnitus UK: all you need to know about tinnitus (ringing ears)
  • Care choices: for help with making the right choices to remain independent and stay well.