Virtual care

Introducing the Virtual Care Delivery Service!  

In 2023 Shropshire Council was successful in a bid for care tech funding, securing almost £1.2m from the Department of Health and Social Care to develop Shropshire’s Virtual Care Delivery Service. The Virtual Care (VC) project was developed to tackle some of the immense strain and challenges the social care sector is facing, in delivering an alternative approach to care and support to alleviate pressures on demand whilst delivering positive outcomes for individuals in receipt of the service. 

The Virtual Care project uses technology to assist in the delivery of flexible care services, combining technology, data, and virtual care advisors to deliver non-intrusive care and support.

Virtual care delivery (VCD) is a blended mix of virtual, technological and face-to-face care and support. A dedicated team schedules virtual care calls based on the user’s needs, as well as live monitoring and dashboard reporting.