About these consultations | Shropshire Council

Who should respond?

Anyone living in Shropshire can respond. We especially encourage those who currently use services regularly to let us know their thoughts, as well as those who will be especially impacted by the proposed change.

We will be contacting a range of people to ensure they are aware of the consultation and have the opportunity to respond, including:

Members of the public
Town and parish councils
Elected councillors
Shropshire Council staff
Local businesses
Voluntary and community sector groups and organisations
Other public sector organisations
Anyone else with an interest in this issue

How can I respond?

We've created an online survey inviting your feedback on the proposals. Paper copies of the survey are available to complete in Shropshire’s main library branches. You can also respond with any comments in writing:

Email: TellUs@shropshire.gov.uk
Post: Feedback and Insight Team, Shropshire Council, Shirehall, Abbey Foregate, Shropshire SY2 6ND

Are alternative versions available?

If you'd like a survey in an alternative format, please email TellUs@shropshire.gov.uk, or call our customer services team on 0345 678 9000 and explain any support you need to allow you to respond.

What happens at the end of the consultation?

The information you have provided will be carefully considered and used by Shropshire Council to influence the final decisions concerning budget reductions and future service provision.

I don’t like the proposals, can I complain?

The purpose of the consultation is to collect your feedback, whether negative or positive, on the proposals. If you don’t like the proposals, please complete a copy of the survey or contact us by email or post to let us know your thoughts. This feedback will be collated, analysed and the results reported for final decision. Shropshire Council’s complaints process should not be used for dissatisfaction about proposals, where a decision has yet to be made.

The Public Sector Equality Duty, as set out in the Equality Act 2010, requires us to have what is termed 'due regard' to the needs and views of those with protected characteristics when developing and implementing policy and strategy and when commissioning, procuring, arranging, or delivering services. We undertake assessments to help us work through any potential impacts of service changes, new strategies, policies and other decisions. Find out more about why we conduct this assessment on our ESHIAs page.