How to subscribe or resubscribe | Shropshire Council

How does the subscription service work?

By paying an annual subscription fee, we'll collect your garden bin or sack every two weeks from when your bin is displaying the subscription sticker. Details of your collection day will be provided then.

Your garden waste will be taken away and turned into compost for use in agriculture and horticulture.

How much does it cost?

Subscriptions cost £56 per year, and you'll need to subscribe and pay the full £56 for each garden bin that you'd like us to collect, up to a maximum of three.

The annual subscription fee is £56 and covers the period 1 November 2025 to 31 October 2026 (12 months). The charge is £56 regardless of when you sign up. Once you’ve signed up and paid, we’ll collect you garden waste after you receive your new sticker and it's displayed on your bin.

Please note: The price will be reviewed as part of the council’s 2026/27 budget consultation process and is subject to change from 1 April 2026.

Are there any discounts or exemptions?

No, although the length of the payment window does give up to eight months for those residents to save and budget.

How many bins or sacks could I have?

You could have up to three bins but would pay a separate subscription fee for each bin, ie a maximum of £168.

Each roll of sacks has 104 sacks. Based on four sacks being the equivalent to the capacity of a 240-litre bin, this equates to 26 collections, and additional rolls can be purchased on request.

Can I pay a subscription on someone else's behalf?

You can buy a subscription for someone else’s address within the Shropshire Council area, such as a friend, family member, or neighbour.

To do this you will need to sign them up with their own account in MiPermit using their email address or mobile/landline number, and selecting their home address from the search box. This will ensure that the stickers are sent to their home, even if you then choose to pay for their subscription and provide different billing details.

If you use their phone number, they won’t receive an email receipt/confirmation, but you – or they - will be able to sign into MiPermit using their number and view their subscription.

If you’re eligible for a subscription and think one garden bin could meet the needs of you and your neighbour – or a group of neighbours – then you'd be able to share a bin. The subscription fee would apply per bin, so, if you wished to share, one of you would need to be the named subscriber and pay the fee.

If you currently use a large 1100 litre communal bin to dispose of your garden waste (for example, you live in a flat or HMO), your collections will stop on 4 November. The opportunity to subscribe will be communicated later.

If you currently use a 240 litre garden bin your housing provider or letting agent may need to arrange the garden waste subscription and the management of this unless you can come to an agreement with your neighbours to share the cost, but one resident will need to be the named subscriber.

Which properties aren’t eligible?

For operational reasons, not all properties are suitable for us to collect from. If you’re not sure whether you’re eligible, you’ll be able to check during the subscription process.

If your property is shown as ineligible for garden waste collections this is often because of one of the following reasons:

You're in a flat that isn't currently registered as having a garden bin or being able to fit one in at the property without causing a hazard to others
You're in a narrow street where typically residents don’t have gardens
Your property may have a planning or legal restriction on being able to present a wheeled garden bin

If you think we've got this wrong, contact us explaining why you think your property should be eligible for a garden waste collection.

Once you subscribe, we'll send you a letter and a special sticker for you to attach to your garden bin so that it can be easily seen by our collection crews. Place the sticker on the back of your bin (handle side) as soon as you get it – instructions about how to do this will be on your letter.

The stickers are designed to fray and tear when removed from the bins. This prevents them being reused by other residents. Your sticker will have your address and unique reference number on it, which allows the waste teams to check that the bin is at the relevant location.

We'll post a new collection sticker to subscribers each year when they resubscribe.

If you subscribe to a sack collection you'll receive a roll of 104 coloured sacks, and you should put out a maximum of four sacks on your scheduled collection dates.

Can I request a replacement sticker?

If you've subscribed but haven't received your welcome pack within ten working days, you can request a replacement sticker online.

Please call MiPermit on 0345 520 7007, select option 4 and tell the adviser that you wish to subscribe to Shropshire Council’s garden waste collection service.

Resubscribing

Will I be charged automatically or do I need to pay again?

You will be charged automatically if you have selected auto renewal. Payment will be taken on 24 October 2025 using the payment method you previously paid with. If you don't want your payment to be taken on 24 October, log in to your MiPermit account, cancel your auto-renewal (see below), and then manually subscribe on your preferred date.

Note: if your auto renewal payment fails for any reason on 24 October your subscription won't automatically renew and you will need to subscribe manually.

My payment method has changed since I subscribed. What do I do?

Log into your MiPermit account and select 'Billing details', then update your details.

I can’t remember if I selected auto renewal. How do I check?

Log in to your MiPermit account and select ‘Account Summary’
Go to ‘Active permits and bookings’ and select your garden waste subscription.
Under ‘Edit Permit’ see ‘auto renew details’. If you have selected auto renew you will see the below: "Auto renew details: Will auto renew until cancelled"

I selected auto-renewal but don't want to resubscribe. What do I do?

Log in to your MiPermit account and click on ‘cancel’ before 24 October.

Will I get a new sticker?

Yes, you will be sent a new, different colour, sticker. It will be sent by second class post and will arrive up to ten working days after your subscription is completed. When it arrives please stick It over your existing sticker.