As your needs change

Telling us about changes

If, following an assessment of your needs, you go on to have a personal budget and receive any paid care and support services, it's important to keep us informed of any changes. Changes will be unique to any one person but could include:

  • An improvement in your circumstances
  • Achieving what you set out to do (your goals and outcomes)
  • Having more support from family and friends
  • If you feel that the support isn't working for you
  • If your needs have increased, and as a result the services that are in place aren't sufficient to meet your needs and keep you safe

Once your care and support has been set up, we'll aim to carry out a reassessment of your needs within 6-12 weeks depending on your circumstances. If we don't hear from you prior to carrying out a reassessment we'll assume that everything is working as it should be.

Reviewing what works well and what needs to change

We have a duty to carry out a reassessment for those people with a personal budget and will look at
these key questions:

  • What's working well for you?
  • Is the support you receive enabling you to regain skills for independent living?
  • Have your needs changed and do you still have eligible needs?
  • Are you able to do something differently in order to achieve more?
  • Could some of your needs be met using existing community resources?
  • Have the outcomes that were agreed in your care and support plan been achieved, and if not what
    timescales are we looking at?
  • Does your care and support plan need to change?
  • Does your personal budget need to be amended?

The amount of your personal budget may change depending on your needs and eligibility for support in
Shropshire. Your care and support plan may also need to change depending on what you've achieved and whether you need to make any changes or amend timescales.

Once changes have been made you'll receive a copy of your care and support plan and reassessment, which will detail any agreed changes for you to sign and return to us.