Introduction to the team
Shropshire Carers is a dedicated carer support team at Shropshire Council, providing information, advice and support to adult family and unpaid carers. Our vision is to enable carers to live their best lives by providing timely and quality information and support.
We're not a time-limited service and may be working with individual carers for a short time or for longer periods, and carers may dip in and out of our service depending on their individual needs.
Our service offers carers:
- One-to-one support - we work with you to explore the options available to you as a carer
- Information and advice – personalised for you
- Support line providing a listening ear (see details below)
- Signposting or referral to specialist advice and support, eg benefits advice, advocacy
- Regular contact to check on your wellbeing
- Local carer peer support groups – virtual and in the community
- Carer register – a mailing list to share important information quickly with you by email or text. With enrolment to the carer register, you'll also receive a carer emergency card, an emergency plan and a free five-part email course delivered by Mobilise Online digital support for carers
- Hospital carer support practitioner available to support you while the person you care for has been admitted to hospital
- Assistance with planning ahead – the right information at the right time
Carers can self-refer, and we also accept referrals from statutory, voluntary, and community sector organisations.
Contact the Shropshire Carers support line on 01743 341995, operating Mon-Fri 10am - 4pm, Tues 5.30pm – 7pm, or email Shropshire.Carers@shropshire.gov.uk