Contact the council tax service

Please note that the council tax team are currently experiencing a high number of contacts meaning that there will be a delay in responding to you.

It's no longer possible to email the Revenues and Benefits teams.  Revenues and Benefits can be contacted by phone, letter or by completing the online contact form below. Details are on your council tax bill. Please don't email other Shropshire Council departments' email addresses with revenues and benefits queries as they won't be responded to.

The easiest way to tell us that you've changed address, to set up a direct debit, to register for e-billing, to apply for or cancel a single person discount, to upload evidence, and for many other things is through our online system.

If you already pay council tax in Shropshire, you may need your council tax account number, found on your latest council tax notice.

If you're new to the area, or aren’t currently a council taxpayer, for example because you're moving out of the parental home, you won’t have a reference but you can still tell us that you've moved into a property.

Should you need to contact the team about a matter not listed, please complete the contact form.