Anti-social case reviews

What is an anti-social case review?

For those who haven't been satisfied with the response they've had when reporting anti-social behaviour, the government introduced a new power aimed at giving victims the right to request a review of their reports of anti-social behaviour which brings agencies together to take a joined up, problem solving approach to their case. In Shropshire this is called an anti-social case review.

For the purpose of the anti-social case review, anti-social behaviour is defined as behaviour causing harassment, alarm or distress to a member or members of the public. While specifically designed to deal with anti-social behaviour, this can be motivated by hate, and therefore the reviews can include reports of hate incidents or crimes.

What is the threshold for an anti-social case review?

Local agencies are required to carry out a review under the following circumstances: 

  • The same individual has made three or more reports about anti-social behaviour in the past six months, or
  • One incident of anti-social behaviour or crime motivated by hate in the last three months

Please note the anti-social behaviour incident must have been reported within a month of the alleged behaviour taking place, and the application to use the trigger must be made within six months of the report of the anti-social behaviour.

Who can use the review process?

Individuals, businesses and community groups can all use the review process. It can be used by a person of any age, and can also be used by any person on behalf of the victim. However, the victim’s consent should be sought by the person using it on their behalf. Where a victim has a language or a literacy issue, or lacks capacity to consent to this review being requested, we'll accept applications from an appropriate person.