How to get help

In an emergency call 999!

If the situation you're in isn't an immediate emergency, speak to someone trained to provide you with emotional and practical support.

The services below offer free, independent, impartial, and confidential support to anyone who has been or is being subjected to domestic abuse (16+) regardless of gender, sexuality or race. Some also offer support to children between 5 and 15. 

If you're feeling unsure of which service to contact, pick the one you believe is most suitable. If it isn’t suitable they'll help you find the service that is. 

Please note the professionals within these services are fully trained, and some may have lived experience of abuse. They're there to listen and find the best way together to help you manage your situation. 

Support can consist of, but isn't limited to: 

• Practical help
• Emotional support, understanding and guidance
• Safety planning
• Advice
• Groups/courses
• Support for children and young people.
• Finding refuge accommodation

...and many more.

Shropshire services

• Shropshire Domestic abuse service (SDAS)  - 0300 303 1191 – available 8am-6pm Mon-Fri. Also, check the times and places of their in-person drop-in service across the county
• West Mercia Women's Aid offers a 7am to 10pm helpline for men, women and children from Shropshire and Herefordshire. Call 0800 783 1359 for advice and support 
  

Support for parents/guardians/carers experiencing harmful behaviours from their child

• Child-to-parent abuse - support for parents/guardians/carers struggling with harmful/abusive behaviours from their children/grandchildren – enquiries and referrals taken via website
• Shropshire policy regarding child-to-parent abuse

For those affected by crime

• West Mercia - Victim Support – 9am-5pm Mon-Fri- 01905 726 896
• Victim Advice Line - Free and Confidential Victim Support – 24hr Helpline 0800 952 3000.
• If you have been affected by Sexual abuse and Violence, find local and national support here - Sexual abuse and violence Survivor Pathway - West Mercia

National domestic abuse services

• National domestic abuse helpline (call 0808 2000 247)
• Galop - the national LGBTQ+ domestic abuse helpline (call 0800 999 5428)
• Loving Me – LGBTQ+ support – for those subjected to or recovering from domestic abuse in LGBTQ+ relationships. Call 07902 478958 10am-4pm or email help@lovingme.uk
• Men's advice line (call 0808 801 0327)
• West Mercia domestic abuse help (call 0800 7831 359 (24 hours))
• Respect Helpline - for anyone worried they may be harming someone else (call 0808 802 4040)
• Karma Nirvana - support and advice for those subjected to honour-based abuse (call 0800 5999 247)
• Forced Marriage Unit: call 020 7008 0151 or email fmu@fcdo.gov.uk
• We are SafeLives - ending domestic abuse
• The deaf health charity - SignHealth
• Hourglass - support for older people at risk of, being subjected to or recovering from any form of abuse or neglect. 24hr helpline 0808 808 8141, free text 07860 052906, email helpline@wearehourglass.org