The Priority Services Register

If you haven't already... join the priority services register

The Priority Services Register is a free service to support vulnerable people. Contact KSW and we can help you get registered. The benefits are as follows:

• You'll receive notice of planned power cuts
• Priority support in an emergency. Network operators may be able to provide heating and cooking facilities if you're cut off
• Identification and password scheme. This could include arranging a password or agreed on picture cards if callers need to visit or contact you. This way you can feel confident that they're genuine
• Nominee scheme. You can nominate someone to receive communications and bills from your supplier. For example, a family member, carer or someone you trust
• Help with prepayment meter access. For example, moving a meter if you can’t safely get to it to top up
• Regular meter reading services. For example, if nobody can read your meter
• Accessible information. For example, account info and bills in large print or braille

Call Keep Shropshire Warm on 0800 112 3743 to find out whether you are eligible and for help with signing up!