CPI Safety / Verbal intervention™
The focus of CPI Safety Intervention™ Training and CPI Verbal Intervention™ Training is to ensure that staff gain the essential knowledge, skills and confidence to prevent, decelerate, and de-escalate crisis situations so that restrictive practices can be avoided.
Our training centre is Restraint Reduction Network-approved. Read our Reducing Restrictive Interventions Policy and Appendix 1 Easy Read Policy.
New for 2025
CPI Verbal Intervention Training™ and CPI Safety Intervention Training™ 3rd Edition
The Crisis Prevention Institute have recently refreshed and updated their Safety Intervention™ and Verbal Intervention™ courses and we will be delivering this new “3rd Edition” version with effect from January 2025. Key features of the updated training include:
- Updated content making it easier to learn and apply.
- Greater emphasis on understanding distress behaviours and the role of brain science.
- More focus on providing person-centred care and trauma informed approaches.
- Improved e-learning content.
New customers
To determine whether CPI Safety™ or CPI Verbal Intervention™ training is suitable for your service please contact joint.training@shropshire.gov.uk. If, having had an initial discussion you decide to proceed, one of our accredited trainers will work with you to complete a training needs analysis, which will enable us to determine the appropriate level of training for your service. Once this process has been completed, you'll be able to apply for course places.
CPI Verbal Intervention™ Training - 3rd Edition
Recommended for staff who work in environments that require safe responses to escalating behaviours, but not restrictive or physical intervention techniques.
It is recommended that staff attend this course on a two-yearly basis to refresh their knowledge and skills.
CPI Safety Intervention™ Foundation Training - 3rd Edition
Recommended for staff working in health and social care who need to prevent and/or intervene in crisis situations.
Staff are required to attend this training annually to refresh their knowledge and skills.
CPI Safety Intervention Foundation Training for Children & Young People™ (Shropshire Council schools ONLY) - 3rd Edition
Recommended for staff working in schools in Shropshire who need to prevent and/or intervene in crisis situations.
Staff are required to attend this training annually to refresh their knowledge and skills.
CPI Safety Intervention™ Advanced Training - 3rd Edition
Designed for organisations that support individuals who are more likely to demonstrate complex or extreme risk behaviours and require more advanced skills and restrictive or physical intervention techniques. Please note that participants must complete the foundation programme before undertaking this programme.
Staff are required to attend this training annually to refresh their knowledge and skills.
CPI Safety Intervention™ Refresher Training
It is a requirement that staff attend CPI Safety Intervention Foundation™, CPI Safety Intervention Foundation for Children & Young People™ and/or CPI Safety Intervention Advanced™ training (as applicable) on an annual basis to refresh their knowledge and skills. This is a mandatory requirement in line with the Restraint Reduction Network training standards for all courses that include physical skills practise.
Please note that as both the tutor-led training and the related e-learning are new for 2025 all delegates will be required to complete the full course, i.e. both the e-learning and classroom-based session. The refresher option where delegates were previously able to attend a classroom-based session around the expiry of their current certificate with no requirement to complete additional e-learning will be paused for 2025.
Courses available 2025
We are licensed to deliver CPI Verbal Intervention™ and CPI Safety Intervention™ training to adult health and social care provider services within Shropshire and Telford & Wrekin. Regrettably, we are unable to provide training to workers outside these areas. The courses available are:
- CPI Verbal Intervention™ (self-led online learning plus 2.5 hour instructor led online learning session – no physical skills)
- CPI Safety Intervention™ foundation with disengagement skills only (self-led online learning plus four hour instructor led classroom-based session)
- CPI Safety Intervention™ foundation for Shropshire Council adult social care teams only with disengagement skills only (self-led online learning plus four hour instructor led classroom-based session)
- CPI Safety Intervention™ foundation with disengagement and holding skills (self-led online learning plus full day classroom-based session)
- CPI Safety Intervention™ foundation for children and young people - Shropshire Council schools only (self-led online learning plus full day classroom-based session)
- CPI Safety Intervention™ advanced with disengagement and holding skills (full day instructor led classroom-based session)
For charges, please see the individual course information pages. Further information on charging groups can be found on the course costs page. Please note that the costs quoted are subject to annual review.
We're also able to provide tailored training courses to the specific needs of your organisation on request.