How to book
How will I make a booking?
You'll be able to book a slot up to six days in advance of your visit. In many cases you’ll be able to book on the same day. The first bookings can be made from 29 October.
You’ll be able to book online in this section of the website. 15-minute slots will be available for cars, with 30-minute slots available for vans and trailers.
You can book:
- Not less than two hours before the time you wish to visit
- No more than six days before your visit
- Two visits at the same time - these could be on the same day or in the same week
How often can I book?
You can make two bookings at a time: this could be on the same day or in the same week (subject to availability). Until those two bookings have taken place, a further booking can't be made.
Vans and trailers will be limited to 12 visits per year, as they are now.
I'm moving house, can I book more than one appointment in a week?
As above, once the two visits have been used further visits can be booked.
How can I book an appointment for a relative or friend?
For each booking the registration number of the vehicle used needs to be the registration number used when booking
I’ve booked an appointment, but now can’t make it. Can I change it?
Yes there will be a link via the email confirmation, or you can call us.
Can I walk or cycle to the recycling centre?
Yes, but the sites won't accept people parking vehicles outside the site and trying to carry the waste in.
I don’t have access to the internet – can I still book an appointment?
Yes, appointments can still be booked by calling us on 0345 678 9007.
Can I still use the recycling centre if I have a van or trailer?
Yes, you can still use a van or trailer to visit the recycling centre. Use the online booking system to book a 30-minute slot to dispose of your waste. This will replace the existing waste permit system. Vans and trailers will be limited to 12 visits per year as they are now.