EHCP Team

EHCP Team contact details

• EHCP Team email address: EHCPTeam@shropshire.gov.uk
• EHCP Team phone number: 01743 254267 (Mon-Weds 8.45am-5pm, Fri 8.45am-4pm)
• EHCP Team postal address: EHCP Team, Shropshire Council, The Guildhall, Shrewsbury, SY3 8HQ
  
  

What are the EHCP Team responsible for?

The EHCP Team (previously known as the SEN Team) is responsible for delivering the statutory duties of Shropshire Council relating to special educational needs and/or disability for children and young people aged 0 to 25.  

The EHCP Team works collaboratively with colleagues across education, health and social care, parent, carers and young people and with the voluntary sector to improve the outcomes for Shropshire children and young people with SEND.

Roles of the team include:

• Processing new requests for education, health and care needs assessments
• Requesting advice for education, health and care needs assessments
• Reviewing the advice received to determined in an education, health and care plan is required
• Writing and issuing education, health and care plans
• Consulting with education settings for placement
• Reviewing, amending and ceasing education health and care plans 

Once a child or young person has an EHCP, the EHCP Team will continue to be involved with the maintenance of it until it ceases, or the young person becomes 25.

Who is in the EHCP Team?

The EHCP Team Manager is Annie Williams.  The team consists of four Senior Case Officers, twelve Case Officers and four Annual Review Case Officers.  We also have an additional Annual Review Recovery Team (AART) with a Senior Case Officer and three Annual Review Case Officers. We also have a Tribunals Officer, Roger Wardle.

Who is the Case Officer for a particular child?

To find out who the Case Officer is for a particular setting or child please take a look at the Case Officer allocations list.  If you any help please contact EHCPTeam@shropshire.gov.uk.  

You can contact a Case Officer by phone or email. Please be aware that Case Officers spend a considerable proportion of their working week in meetings, so they are not always available to speak to schools and parent carers immediately. We understand how frustrating it can be if you can’t speak to your Case Officer when you call due to them being unavailable because of meetings and other commitments/priorities.  Please be patient and allow 5 working days for us to reply to your voicemail or email before contacting us again, we will do our best to respond as soon as we can.

When will you be contacted during an assessment?

In Shropshire we have introduced Touch Point which sets out important stages of an education, health and care assessment, where key decisions are made and where you will be contacted or invited to meet with professionals. You can also find out more about Touch Point on the SENDIASS website.  

Shropshire SEND Local Offer

The SEND local offer is a single place for information, services, and resources for children and young people aged 0-25 with special educational needs and/or disabilities, their families, and the practitioners who support them.

• SEND Local Offer email address: local.offer@shropshire.gov.uk
• SEND Local Offer phone number: 0345 678 9063
• SEND Local Offer website: www.shropshire.gov.uk/localoffer
  
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