Feedback from parent carers

Partners from across health services and Shropshire Council are working together, in listening to feedback from parent carers and their children and young people, to improve the special education needs and disability (SEND) support available in the local area.

They'll be issuing a number of surveys to understand families’ experiences and to inform the Accelerated Progress Plan (APP), which sets out how they'll make improvements to SEND services in Shropshire.

In Summer 2023, the first survey was used as a baseline to measure the impact of the APP.  The results and actions taken from that survey can be found on the Shropshire Parent Carer SEND Survey Report – November 2023.

In April 2024, the second survey received over 200 responses and provided valuable insight into families’ experiences of SEND services in the local area.  We have listened to what people have said, taken action and set out a number of next steps which can be read in the Shropshire Parent Carer SEND Survey Report - May 2024.

The third survey has now been launched.Your feedback will help local health and care organisations understand if the actions they are taking to improve support are making a difference. Please complete the survey before 29 September 2024.

While we have made some really positive progress, we know we still have more to do, and we will continue to work with all our partners to develop the support available and raise awareness of what’s on offer to improve the experiences and outcomes for children and young people.

Thank you to everyone who took the time to respond to our survey and we hope you will continue to share your feedback to help us make progress on our ambition to improve the health and wellbeing of our children and young people.