Trading standards Frequently asked questions
How do I obtain retail and manufacturing business advice regarding trading standards matters?
The Citizens Advice Consumer Service provides first level consumer and business advice on behalf of Shropshire Trading Standards. Please call their helpline on 03454 04 05 06 or visit their website. The telephone number for Welsh speakers is 03454 04 05 05.
Where do I get consumer advice?
The Citizens Advice service takes calls regarding consumer advice on 03454 04 05 06. Their website also offers pre-shopping advice.
How do I report a business that's caused me a problem?
If you're a consumer, contact Citizens Advice regarding complaints about businesses on 03454 040506. All contacts received by Citizens Advice are linked to relevant local authority trading standards services.
Who will deal with animal health and welfare matters and farm animal licensing queries?
Farmers should ring the Animal Health and Welfare Team on 0345 678 9000.
Where can I get advice on animal feed legislation?
Businesses should ring our customer service centre on 0345 678 9000.
Where can I get advice on primary food hygiene legislation (ie growing cereals, rearing livestock, growing soft fruit or vegetables?)
Farmers should ring the Animal Health and Welfare Team on 0345 678 9000.
Where can I find out about petroleum licensing?
Businesses should ring the Specialist Pollution Team on 01743 254139.