ArcGIS system

Public Map Gallery accessibility statement

This accessibility statement applies to the https://shropshire.maps.arcgis.com/apps/PublicGallery/index.html?appid=adf20c247d5149ea95f482335e002f6c website. This website is run by Shropshire Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts using browser or device settings
  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using a keyboard or speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • PDF documents are not fully accessible to screen reader software
  • Some map content is not accessible with a keyboard
  • Some images (including linked images) do not contain alternative text
  • Some form controls do not have a properly associated text label
  • Website does not contain page regions or ARIA landmarks
  • Incorrect heading structure
  • In order to see all of the content, users may need to scroll in two dimensions when zooming in 
  • Some interactable elements do not have a clear focus outline
  • Some text and map outlines/icons do not meet the minimum colour contrast ratio
  • Labels for checkboxes and buttons may not be correct when using screen reader software
  • Use of layout tables to position content

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: web.manager@shropshire.gov.uk.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email gis.support@shropshire.gov.uk.

We’ll consider your request and get back to you as soon as we can.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Shropshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • When selecting the map, a pop-up appears with details of the area (e.g. building name, postcode etc). This however is not accessible with a keyboard (this includes the buttons within the pop-up such as ‘next feature’, ‘close’ etc). This fails WCAG criteria 2.1.1 (keyboard)
  • On webpages that contains maps, the linked image that represents the Shropshire Council logo and map icon legends do not contain alternative text. This fails WCAG criteria 1.1.1 (non-text content) and 2.4.4 (link purpose (in-context)).
  • The ‘type a keyword’ and form controls within the print section have missing form labels. The checkboxes found on legend and layers section on the map webpages also have labelling issues. Due to this, the function or purpose of that form control may not be presented to screen reader users. This fails WCAG criteria 1.1.1 (non-text content), 1.3.1 (info and relationships), 2.4.6 (headings and labels), 3.3.2 (labels or instructions), 4.1.2 (name, role, value). 
  • Website does not contain page regions or ARIA landmarks, which structures pages into meaningful sections (header, navigation, main content, footer, etc.). Without them, users relying on assistive technologies like screen readers can find it difficult to navigate the webpage. This fails WCAG success criteria 1.3.1 (info and relationships) and 2.4.1 (bypass blocks).
  • Website contains incorrect heading structure, such as missing h1 headings and skipped headings. Assistive technology users (such as screen readers) may be confused or experience difficulty navigating the website. This fails WCAG success criteria 1.3.1 (info and relationships), 2.4.1 (bypass blocks) and 2.4.6 (headings and labels).
  • Website’s content does not reflow correctly when zooming in, meaning must scroll in two dimensions in order to see all the content. This fails WCAG success criteria 1.4.4 (resize text) and 1.4.10 (reflow).
  • Some interactable elements do not have a clear focus outline. This can cause difficulty for users who rely on keyboard controls for navigation. This fails success criteria 2.4.7 (focus visible).
  • Website contains text and map icons that do not meet the minimum colour contrast ratio requirement. This can cause difficulty for users with visual impairments (e.g. colour blindness). This fails WCAG success criteria 1.4.3 (contrast (minimum)).
  • Website contains layout tables for the purpose of styling content. This can confusion for assistive technology users (such as screen readers). This fails WCAG success criteria 1.3.1 (info and relationships) and 1.3.2 (meaningful sequence).
  • Within the map sections, the ‘Search in’ button is read out as ‘or’ on screen reader software. This can cause confusion in terms of what the purpose of the button is. This fails WCAG success criteria 1.1.1 (non-text content) and 2.4.4 (link purpose). 

PDFs

Some PDFs on the website may be non-compliant with the accessibility regulations due to the following…

  • The reading order of the documents content may not always be logical, which means some content does not make sense when read out by screen readers. This fails WCAG successful criteria 1.3.2 (meaningful sequence)
  • Some PDFs are not structured with clear headings or may not have a clear title, which can make the content difficult to understand and navigate for users of screen readers. This fails WCAG success criteria 1.3.1 (info and relationships), page title (2.4.2) and 2.4.6 (headings and labels)
  • Content on the documents may not meet the minimum colour contrast ratio requirement, affecting some people’s ability to perceive the information. This fails WCAG success criteria 1.4.3 (contract (minimum)).
  • Images on PDF documents may not always have text alternatives, which means some content is not available to screen readers. This fails WCAG success criteria 1.1.1 (non-text content)

Where possible, these will be reviewed and updated.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was last reviewed on 11 August 2025. This website was last tested in August 2025 against the WCAG 2.2 AA standard. The test was carried out in-house by Shropshire Council’s Digital Services team.