Support if you can't pay
Support organisations
If you run into financial difficulties, or are worried about debt and paying your bills, or just need some advice and support, there are a number of organisations that offer free help and impartial advice.
All of the services listed below are free, confidential and hold a standard accredited by the Money Advice Service.
The Citizens Advice Bureau
Citizens Advice offers free, independent, confidential and impartial debt advice through its webchat service:
- Website
- Phone: 03444 99 11 00
StepChange debt charity
StepChange helps change the lives of thousands of people every week. Its expert advice is impartial and personalised to each individual situation:
- Website
- Phone: 0800 138 1111
Money Advisor Network
The Money Adviser Network offers free telephone debt advice backed by Money Helper. Provide your contact details in confidence and we’ll connect you with a qualified and regulated money advice provider so you can get back on track:
National Debtline
National Debtline has helped millions of people with their debts. They’ll talk you through options and give clear advice on how to take back control:
- Website
- Phone: 0808 808 4000
Debt Advice Foundation
Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about debt:
- Website
- Phone: 0800 043 4050
Financial Wellness Group
The Financial Wellness Group provides free advice and solutions for people struggling with money, debt and budgeting. It has 27+ years’ experience supporting people to find a route to become debt free:
- Website
- Phone: 0161 518 8285
PayPlan
Payplan provides the debt advice and support to enable you to take charge of your finances and focus on living again:
- Website
- Phone: 0800 280 2816
Business Debtline
Advice for businesses on debt management:
- Website
- Phone: 0800 197 6026
Need help from us?
If you're struggling to pay your council tax, please do contact us.