Libraries Library FAQs
What is my library card number?
Your library card number is the first 12 characters (beginning with DD) on the front of the card above the barcode.
I've lost or damaged my library card - how do I get a replacement?
To get a replacement card please visit your local library. A replacement library membership card will be £1.40
How much will I be charged for overdue items?
Take a look at our prices page.
Why am I charged when I forget to return an item?
Charges are levied to encourage borrowers to return items so they are available for others to enjoy. Concessions are available to some groups of members.
I can't find the book I am looking for - will the library get it for me?
The library service will sometimes accept suggestions for titles we can add to our stock. This is subject to the availability of the title and its suitability for our collection. We also offer an Inter-library Loan service, where we can borrow books from other public or academic libraries.
Can I put up a display or exhibition in the library?
You can if there's space available and it meets the required standards. Please ask at your local library.
I find it difficult to use or visit the library - what can I do?
Is it because of a disability, because you're housebound or because you have caring responsibilities? You could apply for a concessionary library card which means that you can receive some extra library services free of charge. If you also find it difficult through age, illness, disability or care commitments to travel to your local library and you don't have a relative, neighbour or friend who can be your volunteer, we'll try to find a volunteer for you through the Home Library Service. We're always looking for volunteers to help run the Home Library Service, so if you think you can help please have a look at our Volunteering page.