I need help now - it's urgent

If you're struggling, reach out to others rather than trying to cope alone.

Who to contact for urgent help...

NHS

Call NHS 111, select option 2 mental health (24/7 service), or visit the NHS website and select the mental health option. Call for yourself or for someone else, it’s for all ages, including children and young people and those with neurodevelopmental needs

Shropshire Rural Support

If you need urgent support, call our confidential helpline 0300 123 2825 or text SRS to 85258 Get Help - Shropshire Rural Support

Samaritans

Call Samaritans on 116 123 for free (24/7 service).

Hopeline

HOPELINE247 | Papyrus - call 0300 102 2470, text 88247, email pat@papyrus-uk.org. For children and young people under the age of 35 who are experiencing thoughts of suicide. Free and 24/7.

NHS helpline

Call NHS mental health helpline on 0808 196 4501 free for urgent needs (for any age), available 24/7, or email access.shropshire@mpft.nhs.uk. Text STW to 85258 any time day or night for crisis support.

Suicide prevention helpline

National Suicide Prevention Helpline UK - call 0800 587 0800, 6pm – midnight every day.

CALM

CALM - call 0800 58 58 58, available from 5pm – midnight every day for suicide support. They also have a webchat service.

Nightline Association

Nightline Association - student-run listening and information services for students, open at night when other support services may be closed.

Switchboard

Switchboard - call 0800 0119 100. National LGBTQIA+ support line. Webchat service available from 7pm.

Childline

Childline - call free 0800 1111 (24/7 service). For young people to talk about anything confidentially. Calls aren't recorded, and their number won't show up on any phone bills.

Access for people who are deaf, hard-of-hearing, or speech-impaired

• SignVideo is the NHS 111 British Sign Language (BSL) service, enabling you to connect to a BSL interpreter
• Relay UK relay services for deaf, hard-of-hearing, and speech-impaired people via an app. Or to textphone: call 18001 followed by the phone number of the person you want to call, including the dialling code: dial 18001 + area code + phone number

If you or someone else is in immediate danger or at risk of harm, call 999 right away.