Training tier definitions

Tier 1 - universal (suitable for all)

Suitable for members of the public and individuals who have an interest in developing their understanding of mental health. Example: family, friends, volunteers, customer facing roles.

Tier 2 - intermediate (some existing knowledge required)

Suitable for frontline staff supporting people, but support may not be primary role. Example: teachers, support workers, housing welfare and substance workers, pharmacy staff.

Tier 3 - advanced (previous introducton training complete)

Suitable for frontline mental health and emergency personal directly providing support to people with mental health difficulties or in crisis. Example: Social care, emergency services, all NHS staff.

Tier 4 - specialist (previous advanced training complete)

Suitable for specialist mental health and emergency service professionals who are interested in an enhanced level of training and CPD. Recommended to have previously undertaken level 3 course.