Urgent and non-urgent support for a mental health concern

Call NHS 111 select mental health

If you're experiencing a mental health crisis (something that makes you feel unsafe, distressed, or worried about your mental health), you can now contact your local crisis service in Shropshire, Telford and Wrekin by calling NHS 111 or visiting www.111.nhs.uk and selecting the mental health option. 

Your mental health needs will then be assessed by someone who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with crisis services or refer you to most appropriate service.

You can call for yourself, or someone else. NHS 111 is for all ages, including children and young people and those with neurodevelopmental needs.

If you're experiencing a life-threatening emergency, please call 999.

NHS urgent mental health helpline

Get 24-hour advice and support from a mental health professional, for anyone of any age.

Freephone 0808 196 4501 or email access.shropshire@mpft.nhs.uk.

Shropshire Psychological Therapies

Feeling stressed, low or worried? Seek help early and call 0300 123 6020 to self-refer or visit the website.

Shropshire Psychological Therapies offers a range of support such as guided self-help, Silvercloud online CBT, psycho-educational courses and 1-to-1 therapy, including CBT and counselling.

Shropshire Council Mental Health team

Find out more about what the team can do, how to contact them, and links to other information by visiting their webpage.

24-hour help and support

  • Samaritans: You don’t need to be suicidal to call Samaritans. Whatever you're going through, a Samaritan listening volunteer will face it with you. We're here 24 hours a day, 365 days a year. On 116123 (free to use even if you have no credit) or email jo@samaritans.org 
  • Midlands Partnership Foundation Trust: 24/7 urgent NHS mental health service providing telephone support, advice and triage. If you live in Shropshire and Telford & Wrekin call 0808 196 4501