Supporting attendance, engagement and inclusion

Welcome to Shropshire’s Education Access Service.

Thank you for visiting our website, it's designed to help practitioners and families find out what help and advice is available from us. Please take time to explore the website and find out more.

We have a fantastic team in the Education Access Service who are here to support, so please feel able to get in touch to share good news as well as when support is needed.

Jo Kelly, Head of the Virtual School and Access to Education

What is the Education Access Service?

Our team provides inclusion and education welfare support to families, schools and partners. A key part of this includes safeguarding.

Our aim is to improve outcomes for children and young people who are in need of support to achieve successful attendance, access and inclusion in education settings.

What do we do?

Our team promotes education, attendance, inclusion, safety and wellbeing. We also influence policy and practice that affects our learners. We advise and work closely with schools/settings, parents/carers and other professionals such as early help and social care to support our children to fulfil their potential.

We provide advice and training to professionals on matters that are important for our children; it's important we hear their voice on what's important to them so we can act in their best interests.

We work hard to ensure that Shropshire’s children and young people have the opportunities they need to fulfil their potential and improve their life chances so they can be healthy, happy and live their best lives. We are mindful to promote a way of working that asks the question ‘would this be good enough for my own child?’.

Our team supports with statutory functions, such as:

  • Elective Home Education
  • Children Missing Education
  • Section 19
  • 6th day provision for young people who have been excluded
  • Attendance and the legal processes to support this
  • Child employment

We also support and advise as follows:

  • When a child/young person is at risk of exclusion or suspension
  • We can come into your school/setting to undertake Pupil Planning Meetings, these are aimed at reducing the risk of suspension or exclusion. These are most effectively used as an early intervention strategy but can bring people together to help reflect and move forwards with a robust plan when there's been an incident
  • With the Shropshire Inclusion Pathway – through Integrated Consultation Panels, TMBSS Pathway and Section 19 requests

Where are we based?

At the Guildhall offices in Shrewsbury SY3 8HQ.

Team contacts

Attendance

Name

Jo Smith

Role

Lead Education Officer (attendance)

Phone number

07990086269

Email address

jo.smith@shropshire.gov.uk 

Name

Vicky Rodgers

Role

LA Attendance Officer

Phone number

07990085781

Email address

vicky.rodgers@shropshire.gov.uk 

Name

Jessica Richards

Role

Education Welfare Officer

Phone number

07890400648

Email address

jessica.richards@shropshire.gov.uk

Name

Lorraine Lovell

Role

Education Welfare Officer

Phone number

07990085370

Email address

lorraine.lovell@shropshire.gov.uk

Name

Kelly Brookes

Role

Education Welfare Officer

Phone number

07990085364

Email address

kelly.brookes@shropshire.gov.uk

Name

Emma Sanders

Role

Education Welfare Officer

Phone number

07977670029

Email address

emma.sanders@shropshire.gov.uk

Name

Emma Chafer

Role

Education Welfare Officer

Phone number

07990086144

Email address

emma.chafer@shropshire.gov.uk

Name

Kate Phillips

Role

Education Welfare Officer

Phone number

07990086046

Email address

kate.phillips@shropshire.gov.uk

Name

Paul Kissack

Role

Education Welfare Officer

Phone number

07815453050

Email address

paul.kissack.education@shropshire.gov.uk

Name

Michelle Lyons

Role

Education Welfare Officer

Phone number

07990085983

Email address

michelle.lyons@shropshire.gov.uk

Name

Laura Mathias

Role

Education Welfare Officer

Phone number

07990086152

Email address

laura.mathias@shropshire.gov.uk 

Name

Lori Caulfield

Role

Education Welfare Officer

Phone number

07990086269

Email address

lori.caulfield@shropshire.gov.uk

Name

Amy Ward

Role

Education Welfare Officer

Phone number

07815473304

Email address

amy.ward@shropshire.gov.uk

Inclusion

Name

Adriana Coupe

Role

Lead Education Officer (inclusion)

Phone number

07990085492

Email address

eas@shropshire.gov.uk 

Name

Katy Hughes

Role

Senior Inclusion Support Officer

Phone number

07990085913

Email address

katy.hughes@shropshire.gov.uk 

Name

Hazel Griffiths

Role

Inclusion Support Officer

Phone number

07456016881

Email address

hazel.griffiths@shropshire.gov.uk 

Name

Jason Millington

Role

Inclusion Support Officer

Phone number

07812078258

Email address

jason.millington@shropshire.gov.uk 

Name

Joanna Biggs

Role

Inclusion Support Officer

Phone number

07815473272

Email address

joanna.biggs@shropshire.gov.uk 

Name

Karen Hopkins

Role

Inclusion Support Officer

Phone number

07990085976

Email address

karen.hopkins@shropshire.gov.uk