Working together

People's Pool

Do you live in Shropshire and have recent lived experience of Shropshire Council social care services?

We’d love you to be part of something that makes a real difference. Your experience matters.

Join our People’s Pool and help shape services by:

Sharing what works — and what doesn’t
Helping redesign and improve services
Taking part in meetings, workshops, and events
Supporting staff recruitment and interviews

Join the People's Pool today - be heard, be valued, be part of change.

Your voice can help improve services for others.

This is a draft webpage, and we need your help to co-design and improve it!

People with lived experience, carers, families and staff working together to design, improve and deliver services that work for everyone is what we're striving for.

We'd love your help to develop this webpage, and if you have any feedback about it please email co-production@shropshire.gov.uk

Co-production can be complicated, messy and takes a lot of time. We aim for it to be more than just a buzz word; we want it to be a core part of how we work, focusing on inclusion and strengths to be more effective. We'll also use it to ensure that people who use our services have a voice which is heard and acted on.

Find out more from our co-production framework.

To get in touch with us, please email co-production@shropshire.gov.uk

We remain committed to the principles of Making it Real, and more information on MiR can be found on the Think Local Act Personal (TLAP) website.

What is co-production?

Co-production means working together. It's about people who use services, carers, families and staff sharing ideas, experiences and decisions.

We work with people, not for people

Lived experience is valued as equal expertise

People are involved from the start to the finish

Together, we create services that work better for everyone

Why does it matter for people and communities?

You feel heard, valued and included

Services better reflect real needs and experiences

Communities are stronger and more connected

Why does it matter to the council?

Better decisions and improved outcomes

More meaningful relationships with communities

Services that are more effective and sustainable

How do we co-produce?

We follow a clear and open approach:

Involve people from the very beginning
Be honest and transparent
Listen and respond to feedback
Communicate clearly and regularly
Work in genuine partnership

What can you expect when you take part?

We want everyone to feel safe, respected and supported.

A safe and welcoming space

We create a respectful environment where you can feel comfortable taking part
You choose what you share, and your experiences are listened to without judgement
We understand some experiences can be sensitive or emotional
- You won’t be asked to share anything you don’t want to
- You can take a break at any time
- We'll check in and offer support if needed

Your voice matters

Your lived experience is treated as equal expertise
Your ideas will help shape real decisions, and we we'll be clear about what can change

Flexible ways to take part

You can get involved in ways that suit you:

Workshops or events

Online sessions

Surveys or one‑to‑one conversations

You can step back at any time

Accessibility

We're committed to making co‑production accessible for everyone. If you need information in a different format or support to take part, please let us know.