Extra support | Shropshire Council

Shropshire Council Family Information Directory

The Shropshire Family Information Service (FIS) has an online directory of organisations and services that offer support for children, young people and families. It also has a list of clubs and activities for children and young people. 01743 254400.

Shropshire Council Early Help

Shropshire Council Early Help provides information and advice for young people, families, and professionals. 0345 678 9021
Early help means taking action to support a child, young person or their family as soon as there is a problem. Help can be given at any time in a child's life, from pre-birth to adulthood

First Point Of Contact

Parents and carers can ring First Point Of Contact (FPOC) for general advice and/or support. 0345 678 9021.

Financial insecurity

Foodbanks – for more information visit Shropshire Larder
Citizens Advice
Just Credit Union
Worrying about Money?
Information about free school meals
Shropshire cost of living advice

Tax-free childcare

You can get up to £500 every three months (up to £2,000 a year) for each of your children to help with the costs of childcare. This goes up to £1,000 every three months if a child is disabled (up to £4,000 a year).

Find out more from the Gov.UK website.

Public Health Nursing Service

This service is available to all parents, carers and children from ages 0-19 and 25 years for SEND. Health visitors, school nurses, family nurses and skilled practitioners deliver the Healthy Child Programme universally to families, which includes support for child health and development.

Parents and young people can self-refer into the service using the dedicated single point of access (SPOA) phone number or by texting. Referrals are also accepted by other professionals. https://www.shropshire.gov.uk/the-send-local-offer/health/health-services-for-children-and-young-people-with-send/public-health-nursing-service/

General Contact Number: 0333 358 3654
Texting Service (available for parents and young people):
Health Visitor: 07520 635212
School Nurse: 07507 330346

Social prescribing

Social prescribing is a non-medical approach to helping you feel better and find out what matters to you. If you would like to feel happier, make friends where you live, try something new or get fitter one of our team can help you. Children and young people’s social prescribing is available for those in school year 7 and above up to age 18, across the whole of Shropshire.

Call 0345 678 9028 and select the self-referral to Social Prescribing option. You can ask for a referral at your GP Practice too.

SEND (special educational needs and disabilities) support

Shropshire Council SEND Local Offer - single place for information, services, and resources for children and young people aged 0-25 with special educational needs and / or disabilities, their families, and the practitioners who support them. 0345 678 9063
Shropshire Short Breaks All In Programme - part of Shropshire Councils Early Help service for children aged up to the age of 18 who live in Shropshire and have a disability that prevents them accessing universal services without additional support
PACC – Shropshire Parent and Carer Council
Actio – activities for children and young people aged 0 to 25 with SEND
Shropshire Council Parenting Team - helpline for parents and carers of children with SEND to speak with a parenting practitioner to talk about difficulties they might be experiencing in understanding and managing their children’s behaviours. parenting.team@shropshire.gov.uk or 01743 250950
Shropshire IASS – information, advice and support around SEND
Autism West Midlands

Parenting support

PEGS – child to parent abuse
Shropshire Council Parenting Programmes – clinics, groups, workshops and free online courses to help parents and carers with everyday parenting challenges
Start for Life

Family relationships

Website: Shropshire Council Getting On Better or email getonbetter@shropshire.gov.uk

Speech and language therapy advice lines

The children's Speech and Language Therapy (SALT) service in Shropshire provides assessment and treatment of speech, language, communication and/or eating, drinking and swallowing needs for children and young people from birth to 16 years old (or to 19 years if in full time education). 01743 450800 (option 4).

Support with young people's emotional wellbeing

Parenting Team - parenting.team@shropshire.gov.uk or 01743 250950 or free online with code DARWIN18
Barnardos
NSPCC

BeeU

BeeU is Shropshire, Telford & Wrekin’s Children and Families Emotional Health and Wellbeing Service for people aged up to 25. The service is offered by different organisations, making sure children and young people and their families get the right help.These services include:

Kooth – free confidential support and counselling for children and young people aged 11 and above and parents/carers
BEAM – children and young people of all ages and their parents can attend any of the BEAM drop-in sessions without an appointment or referral. Information about BEAM can be found on the Shropshire Family Information Directory website or email AskBeam@childrenssociety.org.uk
Children’s and Family Mental Health Services (previously known as CAMHS) Single Point of Access or 0300 124 0093 or email 025spa@mpft.nhs.uk

More information can be found online.

Support for adult mental health

NHS Talking Therapies, for anxiety and depression, can support people with mild to moderate mental health issues such as anxiety or low mood. Self-referrals available into every service. Call 0300 123 6020
Shropshire Council wellbeing pages
Shropshire Mental Health Support (previously MIND) - provides support for any person with emotional or mental health needs. Call 01743 368647
TogetherAll – free online support for Shropshire residents aged 16 and above who are stressed, anxious or feeling low. The service has an active forum with round-the-clock support from trained professionals. You can talk anonymously and confidentially to other members
NHS Access Team - Call 0808 1964501 Option 1. Access is a Freephone service. The Access team helps people with mental health issues get the right help

Housing issues/homelessness

Housing Options
SUSTAIN (Shropshire Housing Support Services) Call 0300 300 0059 or 01743 285159

Support for young carers

Crossroads Together - information, advice and support for young carers: simon.jones@crossroadstogether.org.uk

Domestic abuse

Shropshire Domestic Abuse Service or 0300 3031191
WMWA (West Mercia Women’s Aid) or 0800 783 1359
National Domestic Abuse helpline or 0808 2000 247
RESOLVE@shropshire email Resolveatshropshire@childrenssociety.org.uk

Service to help young people with their emotional and mental health wellbeing, following an experience of domestic violence abuse.

Substance misuse

We Are With You – free confidential support with alcohol, drugs and mental health for both adults and young people.

Disclaimer

Shropshire Council are not responsible for the content on the third-party websites that we provide links to (although all links are made in good faith), the external phone numbers and/or email addresses. All the services listed are provided by professional organisations. This is not an complete list of all services available.