Tools, resources and support services for staying safe
Whether you’re struggling with your mental health, having thoughts of suicide, or are worried about someone else, support is available. This page brings together tools, resources and services to help you find the right support for your needs.
Suicide prevention and crisis support services
The below services are available 24/7 and can support with thoughts of suicide, emotional distress, or urgent mental health needs. If you feel like yourself or someone else is in immediate danger, contact emergency services:
Samaritans
Samaritans provides free, confidential emotional support 24 hours a day, seven days a week, for anyone who is struggling, feeling overwhelmed or needs someone to talk to.
- Call: 116 123
- Website
SHOUT
Shout offers free, confidential support by TEXT if you’re struggling, feeling overwhelmed or need someone to talk to.
Text: ‘STW’ to 85258
Support is also available through NHS services if you need professional or urgent mental health support.
NHS urgent mental health
The NHS 111 service provides urgent mental health support 24 hours a day, seven days a week. Call 111 and select the mental health option to speak to a trained mental health professional who can listen, offer advice and help you access the right support
- Call: 111 and select the mental health option
- Emergency services call: 999
Mental Health Access Team
Referral point for all the trusts’ adult mental health services, including people with dementia. They help people get the right support, in the right place, at the right time.
- Website
- Call: 0808 196 4501
- Email: access.shropshire@mpft.nhs.uk
Tools and resources
Everyone finds different things helpful. These tools offer practical ways to cope with difficult moments, plan ahead and identify people or services you can turn to for support. Choose what works for you and use them alongside professional support where needed.
Safety planning
A safety plan can help you identify ways to cope, stay safe, and access support during difficult times. Safety plans are personalised for the person using them. Find out more from the video on this page and our safety planning page.
Stay Alive app
The Stay Alive app is a free suicide prevention resource with useful information and tools to help you stay safe in crisis.
MIND
- ‘How to Cope During a Crisis’ - tools and calming exercises to get you through a mental health crisis
- ‘How can I distract myself?’ - simple activities to help provide a break from overwhelming thoughts
- Planning for a crisis isn't always easy, but thinking ahead about the support you might need can help you feel more prepared. How to plan for a mental health crisis offers useful advice
Hub of Hope
- Hub of Hope: - the UK’s largest mental health support directory
Social prescribing services
Social prescribers offer non-judgemental support to access community services and activities that improve your physical & mental health, wellbeing and independence. For more information talk to your GP or visit the website.
You don't have to face things alone. Finding the right support can help. The following are all free to access...