Urgent and non-urgent support for a mental health concern

Call NHS 111 select mental health

If you're experiencing a mental health crisis (something that makes you feel unsafe, distressed, or worried about your mental health), you can now contact your local crisis service in Shropshire, Telford and Wrekin by calling NHS 111 or visiting www.111.nhs.uk and selecting the mental health option.

Your mental health needs will then be assessed by someone who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with crisis services or refer you to most appropriate service.

You can call for yourself, or someone else. NHS 111 is for all ages, including children and young people and those with neurodevelopmental needs.

If you're experiencing a life-threatening emergency, please call 999.

NHS urgent mental health helpline

Get 24-hour advice and support from a mental health professional, for anyone of any age.

Freephone 0808 196 4501 or email access.shropshire@mpft.nhs.uk.

Shropshire, Telford and Wrekin Talking Therapies

The Shropshire, Telford and Wrekin NHS Talking Therapies Service helps people with common mental health problems, such as anxiety and depression. It offers a range of courses, both online and in person, to help with improving wellbeing and reducing symptoms of low mood and anxiety. All courses are run by trained and qualified practitioners; you can find out more about the courses available on their website.

The service also offers an online cognitive behavioral therapy (CBT) course where you can learn therapy skills at your own pace guided by a trained supporter. For some people one-to-one therapy may be more appropriate, so please discuss this with the assessing therapist. Each of the therapy offers is evidence-based and aligned to National Institute for Health and Care Excellence (NICE) guidance. You'd be offered the most appropriate intervention based on NICE guidelines. To access the service you need to be aged 16 or over and registered with a Shropshire or Telford and Wrekin GP.

Feeling stressed, low or worried? Seek help early and call 0300 123 6020 or email mailto:stwtt@mpft.nhs.uk

Shropshire Council Mental Health team

Find out more about what the team can do, how to contact them, and links to other information by visiting their webpage.

24-hour help and support

• Samaritans: You don’t need to be suicidal to call Samaritans. Whatever you're going through, a Samaritan listening volunteer will face it with you. We're here 24 hours a day, 365 days a year. On 116123 (free to use even if you have no credit) or email jo@samaritans.org
• Midlands Partnership Foundation Trust: 24/7 urgent NHS mental health service providing telephone support, advice and triage. If you live in Shropshire and Telford & Wrekin call 0808 196 4501