FAQs

What is moving traffic enforcement?

Civil enforcement of moving traffic restrictions is based on using established automatic number plate recognition (ANPR) cameras. We use wireless cameras to encourage compliance with moving traffic regulations, and to deter drivers from carrying out dangerous manoeuvres on our roads, improve safety, reduce congestion and keep Shropshire moving.

Why enforce this permit scheme?

Enforcing school streets allows us to create safer environments for children and the school community. With fewer cars outside the school gates, children breathe cleaner air, and get more physical activity through walking a bit further to school.

Any money made from the scheme gets reinvested into other school street-related projects.

What is a penalty charge notice?

Penalty charge notices (fines) are issued to vehicles seen committing parking or moving traffic offences. They require payment but don’t result in a criminal record or points on your licence. 

What happens if I receive a PCN?

The owner/keeper of any vehicle involved in a moving traffic contravention will receive a penalty charge notice through the post. The PCN will include photographic stills of the alleged contravention.  

The penalty for all moving traffic contraventions is £70. If payment is made within 21 days this is reduced to £35. 

If you receive a PCN you must decide either to either pay the penalty or appeal. You can't do both, but don’t worry - if you appeal the penalty, the amount won't rise while your case is being considered. 

If the PCN is ignored the penalty will increase.

Who's liable for paying a fine?

Payment of the penalty charge notice is the liability of the registered keeper of the vehicle.

What happens if I don't pay a fine?

Stage 1 - charge certificate

If the notice to owner isn't actioned by the registered keeper, a charge certificate will be issued after the statutory 28 days have elapsed. The original penalty charge payable at this stage will have been further increased by 50%.

Stage 2 - registering of the debt with the Traffic Enforcement Centre (TEC)

If the increased amount remains unpaid after a further 14 days, the amount will be registered with the Traffic Enforcement Centre at Northampton County Court as a debt. Reaching this stage will incur an additional charge of £9. Once the debt is registered, a further 21 days will be allowed for payment.

Stage 3: recovery by an enforcement agent, previously known as bailiffs

If full payment of the outstanding amount hasn't been received within the advised 21-day timescale, a warrant of execution will be applied for. Once issued, the debt will be enforced by certified enforcement agents, who will take the necessary recovery action. They will write out to advise that the debt has been passed to them. The enforcement agents will enforce the debt under the Taking Control of Goods (Fees) Regulations 2014.

Why is the charge increased?

The original penalty charge on the date of issue would have been £70; by this time, it will have increased to £114.

Early payment helps to keep administration costs to the minimum. Equally, late payment increases the level of administration, so the amount due is increased.

Even if a penalty charge notice is subject to a warrant of execution, we will only ever receive the £114 registered as a debt at the county court. Any enforcement agent costs attached to the amount in respect of recovering the debt is kept by the enforcement company.

Find out more from our 'Pay a penalty charge notice' and 'Appeal a penalty charge notice' pages.

What is the parking fine appeal process?

Stage 1 - formal representation

Can be made to Shropshire Parking Service, but only when the registered keeper of the vehicle receives a notice to owner (NTO). The notice to owner is served on the registered keeper of the vehicle, irrespective of who may have been driving on the date of the contravention.

An appeals officer will investigate the formal representation, and either a notice of acceptance or notice of rejection will be sent in response.

Stage 2 - appeal

If a formal representation is rejected, you'll receive a notice of rejection of representation, which will explain the reasons for upholding the PCN. This document will also explain that a subsequent appeal may be submitted to the Traffic Penalty Tribunal for consideration by an independent adjudicator. The appellant may choose to have their appeal dealt with either by post, telephone or at a personal hearing. This part of the procedure will be fully explained in the notice of rejection of representation.

The adjudicator's ruling is final, and a motorist could face having to pay costs if their appeal was felt to be unreasonable. Costs may also be awarded against us if we're considered to have acted similarly.

For further general information about the enforcement process, please take a look at the PATROL website.

Under what circumstances may I appeal?

You may make a representation if you believe:

  • The alleged contravention didn't occur
  • You were never the owner of the vehicle in question 
  • You had ceased to be its owner before the date on which the alleged contravention occurred
  • You became its owner after the date on which the alleged contravention occurred
  • The vehicle had been permitted to remain at rest in the place in question by a person who was in control of the vehicle without the consent of the owner
  • You run a vehicle-hire firm and the vehicle was on hire under a hiring agreement, and the hirer had signed a statement acknowledging liability for any PCN issued during the hiring period
  • The penalty charge exceeded the amount applicable in the circumstances of the case
  • The order which is alleged to have been contravened in relation to the vehicle concerned is invalid
  • Other grounds

What is an exemption permit?

This is a permit that allows entry to the prohibited zone based on eligibility. Find out if you're eligible on our eligibility page.

How long does a permit last?

  • Permits are available for 12-month periods commencing on the date requested by the applicant
  • Temporary permits are available for a limited time period where it's unreasonable to expect an individual to access the school from outside the school street zone or restricted access times   

I want to update my vehicle

  • It's the permit holder’s responsibility to ensure that information provided on application for the permit remains correct. If at any time the permit holder should acquire a new vehicle, the permit holder would be required to apply for a new permit for that vehicle. The previous permit will need to be cancelled at the time the new vehicle is in use
  • You'll be able to cancel your permit in your MiPermit account by selecting the cancel icon.

How to apply for a temporary permit

Temporary discretionary concessions are available to individuals who are unable to access the school from outside the school street zone or restricted access times. For example, a child with a broken leg who cannot access the school from outside the school zone.  

An application form is to be completed by the applicant and endorsed by the headteacher. The headteacher will send the request to the parking team to be reviewed. Should the application be successful, an officer will create a MiPermit account and temporary permit on the applicant's behalf.

The expectation is that the headteacher has been provided with evidence concerning the requirement for temporary access.