Travelling by bus
Plan your journey
Plan your bus journey with confidence using our official journey planner - Citymapper. With real time information, door-to-door journey planning and important service updates, Citymapper makes planning your journey easy.
Free travel for children this summer - on participating bus services
Throughout August 2026, children aged 5 to 15 can travel free on participating bus services in England, helping families make the most of the school holidays while reducing travel costs.
Find out more about the scheme on our Great British summer savings page, which includes information on which bus services are taking part.
Fare cap (funded by UK government)
The current UK government bus fare cap scheme means that eligible single bus journeys on participating services cost no more than £3. The £3 fare cap is currently in place until 31 December 2026.
The government has announced that from 1 January 2027 the national bus fare cap will reduce to £2 for eligible single bus journeys on participating services in England and is expected to remain in place until 31 December 2027.
Further details, including the final terms of the scheme and which bus operators and services in Shropshire will participate, are still being finalised by government. We will update this page as more information becomes available and once participation has been confirmed with local bus operators.
Bus services
We subsidise several local bus services across the county, and as such contracts bus operators to run them on our behalf. Other services are operated commercially without financial support from the council. Take a look at how bus services operate in the county.
Bus operators
Bus services in Shropshire are provided by several operators. For specific advice on bus fares, lost property or disruptions to services, see the bus operator contacts page. If you're looking to become a local bus operator please see our Information for operators page.
Shropshire Bus Enhanced Partnership
An enhanced partnership is a formal agreement between the local transport authority and local bus operators to work together to improve local bus services. We have also published our Bus Service Improvement Plan (BSIP) for 2024.
Connect On-Demand
We run an 'on-demand' service south of Shrewsbury. More information about the service and how to download the app can be found on our related webpages.
Mobility guidance
Our guidance is intended to be used both by ourselves and our partners to help ensure that we consider the needs of people with disabilities when designing transport infrastructure, services and information.