The Shropshire Wellbeing and Navigation Network

Support may include one or more of the following:

Supported Hospital Discharge

Delivered by British Red Cross, providing short-term practical and emotional support to help people return home safely after a hospital stay, regain confidence and maintain independence. Support is available for individuals and their family carers and is tailored to each person's circumstances.

This will include:

• Hospital discharge transport and accompaniment – safe and supported transport home from hospital for individuals who are able to get in and out of a vehicle independently. This service is available where additional support is needed on discharge, such as assistance with shopping, collecting prescriptions, or arranging a pendant alarm or key safe
• Immediate home resettlement support – practical support on arrival home to help individuals settle back safely and comfortably. This may include preparing a light meal, ensuring access to food and essential items, checking the home environment and putting in place any immediate measures required to support safety and wellbeing
• Short-term practical daily living support (up to 6–8 weeks) – support with everyday activities while individuals regain confidence and independence. This may include shopping, collecting prescriptions, attending appointments and accessing longer-term sources of support where needed
• Building independence and resilience – personalised support focused on rebuilding confidence, re-establishing routines and maintaining independent living skills following a hospital stay, with the aim of reducing the likelihood of readmission
• Home safety and assistive technology support – installation of pendant alarms (six-week free trial, followed by an ongoing charge) and key safes to help people remain safe and independent at home
• Digital inclusion support – helping individuals develop confidence using digital technology, including accessing online shopping, ordering prescriptions and using digital services that support independent living
• Emotional wellbeing support – providing reassurance, encouragement and emotional support during recovery, helping individuals adjust following a hospital stay and build confidence in managing independently
• Social connection and community engagement – supporting individuals to reconnect with family, friends, local groups and community activities to reduce isolation and promote wellbeing
• Care coordination and partnership working – working alongside health, social care and voluntary sector organisations to ensure support is coordinated and individuals can access the services they need
• Signposting – connecting individuals to relevant local services, community organisations and sources of support that can help maintain their independence and wellbeing in the longer term

Shropshire Community-Led Mental Health Outreach

Delivered by Shropshire Mental Health Support and Community Resource, providing practical, emotional and community-based support for people experiencing mental health challenges, as well as support for family carers where appropriate.

This will include:

• One-to-one mental health outreach – personalised support delivered in the community by an outreach worker, to help individuals manage their mental health, build confidence and work towards their wellbeing goals.
• Calmer Cafés – informal, welcoming spaces across the county where people can access support, connect with others and talk openly about their mental health in a safe environment.
  
• Neurodivergent Café – a supportive space (Shrewsbury based) specifically designed for neurodivergent individuals to meet peers, share experiences and access advice and support.
  
• Peer support groups – opportunities to connect with others who have lived experience of mental health challenges, offering mutual encouragement, understanding and support. This is largely facilitated through the Calmer Cafes.
• Practical and emotional wellbeing support – assistance with everyday challenges that may be affecting wellbeing, alongside emotional support to build resilience and confidence
• Social connection and community engagement – support to access local groups, activities and opportunities that reduce isolation and strengthen community connections
• Care coordination and partnership working – working alongside health, social care and voluntary sector organisations to ensure individuals receive coordinated and joined-up support
• Buddy System – providing one-to-one peer support through trained volunteers to help individuals build confidence, maintain wellbeing and reconnect with their community. Find out more about the Community Resource Buddy System
• Signposting – connecting individuals to appropriate local services, organisations and resources that can provide additional support

More information can be found on the Shropshire Mental Health Support website.

Live Well Shropshire

Delivered by Live Well Shropshire, providing personalised wellbeing support, social opportunities and activities that help people maintain independence, build confidence and improve their overall health and wellbeing. Support is available for individuals and their family carers where appropriate.

This will include:

• Initial assessment, personalised planning and review – working with individuals to understand their needs, identify goals and develop a personalised support plan that is regularly reviewed
• One-to-one wellbeing support – tailored support to help individuals improve their wellbeing, increase confidence and access opportunities within their local community
• Group-based daily living skills support – practical sessions that help people develop and maintain skills for everyday life, such as budgeting, cooking and managing routines
• Social and community activity groups – opportunities to participate in local activities, meet new people and build meaningful community connections
• Physical activity and falls prevention support – activities and guidance designed to improve strength, mobility, balance and confidence
• Health and wellbeing education – information, advice and workshops to support healthier lifestyles and informed decision-making
• Digital inclusion support – helping individuals build confidence using digital technology, including accessing online services, information and social opportunities
• Peer buddy and befriending support – companionship and peer-based support to reduce loneliness and help individuals remain connected to their community
• Assistive technology confidence building – support to understand and make use of technology that can help individuals remain safe, independent and connected at home
• Online wellbeing tools and communities – access to digital resources, self-help tools and online communities that promote wellbeing and self-management
• Care coordination and partnership working – working collaboratively with health, social care and community organisations to ensure support is joined up and responsive to individual needs
• Signposting – helping individuals access relevant local services, activities and support networks that meet their needs

More information can be found on the Live Well Shropshire website.