Do it online
Our website has a wide range of information about the services we provide, and a number of ways for you to interact with them directly online. You can use our menu or our search bar to find what you need quickly at any time of day.
Not sure which department you want?
To make a general enquiry use our contact form
Service contact details
- Service
- General enquiries
- Do it online
- Other contact details
- 0345 678 9000
- Service
- Bins and recycling
- Do it online
- Other contact details
- Service
- Building control
- Do it online
- Other contact details
- Service
- Blue badge
- Do it online
- Other contact details
- 0345 678 9014
- Service
- Business rates
- Do it online
- Other contact details
- Service
- Concerns for a vulnerable adult and Adult Social care
- Do it online
- Other contact details
- 0345 678 9044
- Service
- Concerns for the welfare of a child/children's social care or early help support
- Do it online
Do you think a child is being harmed or is at risk?
- Other contact details
- 0345 678 9021
- Service
- Council tax
- Do it online
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View your council tax account online through the CitizenAccess portal
- Other contact details
- Service
- Elections and voting
- Do it online
- Other contact details
- 0345 678 9015
- Service
- Housing
- Do it online
- Other contact details
affordablehousing@shropshire.gov.uk
privatesectorhousing@shropshire.gov.uk
community.protection@shropshire.gov.uk (private sector rented housing)
- Service
- Housing benefit
- Do it online
- Other contact details
- Service
Parking services, costs, permits, fines
- Do it online
- Other contact details
- 0345 678 9019
- Service
- Planning
- Do it online
- Other contact details
- 0345 678 9004 (Planning)
- Service
- Registrars
- Do it online
- Other contact details
- 0345 678 9016
- Service
- School admissions, free school meals and school transport
- Do it online
- Other contact details
- 0345 678 9008
- Service
Shropshire Homepoint
- Do it online
- Other contact details
0333 321 2200 (Monday - Wednesday 10am - 12pm)
- Service
- Streets, roads and transport
- Do it online
- Other contact details
- 0345 678 9006
(this is also for out of hours service)
- Service
- Welfare Support Team – to apply for help through local welfare provision
- Do it online
- localsupport@shropshire.gov.uk
- Other contact details
Out of hours social care
For the Emergency Duty Team, please call 0345 678 9040.
Normal contact centre opening hours
- Monday to Friday: 9am to 3pm
Shropshire Local
We have access to lots of information and advice in one place. Trained staff are on hand to offer helpful and friendly guidance. Find your nearest Shropshire Local.