General parking FAQs

How do I report a problem with a car park?

Although regular inspections are carried out to ensure the car parks remain in a safe condition, please let us know if you see any problems. If you spot a pothole in a car park, litter or an out of order pay and display machine, please email or phone 0345 678 9000.

Where can I park my coach or HGV?

A number of Shropshire car parks accept coaches and HGV’s. Please refer to the individual car park page for charges and any height restrictions which may apply.

Where can I park my motorhome?

Although we don't have any dedicated parking bays for motorhomes in our off-street car parks we do allow motorhomes to use them, although some car parks are more suitable than others. For example some aren't suitable at all as they have restricted headroom, or are too small to accommodate larger vehicles. Please check the car park information beforehand. If there's a restriction it will be clearly indicated on the car park webpage. 

In addition you may wish to consider the use of Shrewsbury's or Ludlow's park and ride service. 

Please note that if all wheels of your motorhome cannot fit into a single marked car parking bay you must purchase a pay and display ticket for each bay occupied for the full period of your stay. 

If you have any further queries please ring and ask for the parking section on 0345 678 9019 to get the appropriate advice.

Are there any exemptions to parking restrictions?

In certain cases vehicles are allowed to park in areas where parking restrictions apply, such as double yellow lines. This page contains information on which vehicles are automatically exempt and the circumstances in which other vehicles are exempt.

Automatic exemptions

  • 'D' plates (driver having full diplomatic immunity)
  • 'X' plates (driver having limited immunity)
  • Vehicles properly displaying a blue badge and clock
  • Police, fire service and ambulances while attending emergency situations
  • Security cash vans on delivery or collection of cash

Other vehicles exempt under specific circumstances

Local authority vehicles while being used to carry out their duties (such as refuse collection, street cleaning, highway maintenance).

Royal Mail and other vehicles engaged in the delivery of postal packets. This doesn't include private vehicles used by employees whilst carrying out deliveries.

Utility companies, Environment Agency, British Telecom and other telecoms companies while actively laying or undertaking repairs to pipes, cables or other apparatus on the highway.

Furniture vans while moving furniture to and from a dwelling, office or depository. Wherever possible these vehicles shouldn't be parked in contravention of a loading restriction. You're advised to contact the local Highways team for advice when conducting a removal in our market towns, where streets can be narrow and constrictive.

Buses while waiting at an authorised stopping place, terminus or turning point.

Vehicles involved in building, including essential building, industrial or demolition operations work where the vehicle is necessary and actively engaged on those duties.

All exempt vehicles should indicate their owners and not be private cars or unmarked vans.

Even in the case of authorised exemption, it should be noted that any obstruction or other similar indiscriminate parking may be reported to the police for action.

Health workers

Doctors, nurses and midwives engaged in emergency duties are expected to park legally in accordance with restrictions. Should a penalty charge notice be issued it will be cancelled only upon evidence of the emergency being provided. Regular or programmed visits won't be considered an emergency.

Can I leave my vehicle overnight in a car park?

Yes, this is permitted although no overnight camping is allowed.

Please check the car park information to ensure it is safe to do this and that parking is not suspended for an event or flooding imminent in the cases of Frankwell and St Julian’s Friars in Shrewsbury and Riverside in Bridgnorth.

Is motorcycle parking free?

In car parks where designated motorcycle bays are provided you can park free of charge. However, where this isn't the case and a standard parking bay has to be used, daily charges will apply via MiPermit.